578GS_G_UMarch 29, 2010 3:11 pmReporting safety defects for U.S. ownersIf you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administratio n (NHTSA) in addition to notifying the Lexus Division of Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-25-LEXUS).If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or the Lexus Division of Toyota Motor Sales, U.S.A., Inc.To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY : 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Ave, S.E., Washingt on, DC 20590. You can also obtain other informati on about motor vehicle safety from http://www.safercar.gov.
