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ThinkPad R500の取扱説明書・マニュアル [全226ページ 6.93MB]

Strategy for replacing FRUs for CTO, CMV, and GAVProduct definitionDynamic Configure To Order (CTO)This provides the ability for a customer to configure an IBM(R)or a Lenovo solutionfrom an eSite, and have this configuration sent to fulfillment, where it is built andshipped directly to the customer. The machine label, Product EntitlementWarehouse (PEW), eSupport, and the HMM will load these products as the 4-digitMT and 3-digit model, where model = "CTO" (Example: 1829-CTO).Custom Model Variant (CMV)This is a unique configuration that has been negotiated between IBM or Lenovoand the customer. A unique 4-digit MT and 3-digit model is provided to thecustomer to place orders (Example: 1829-W15). A CMV is a special bid offering.Therefore, it is NOT generally announced.vThe MTM portion of the machine label is the 4-digit MT and 3-digit model,where model = "CTO" (Example: 1829-CTO). The PRODUCT ID portion of themachine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15).vThe PEW record is the 4-digit MT and 3-digit model, where model = "CTO"(Example: 1829-CTO).veSupport will show both the CTO and CMV machine type models (Example:1829-CTO and 1829-W15 will be found on the eSupport site.)vThe HMM will have the 4-digit MT and 3-digit CTO model only (Example:1829-CTO). Again, CMVs are custom models and are not found in the HMM.General Announce Variant (GAV)This is a standard model (fixed configuration). GAVs are announced and offered toall customers. The MTM portion of the machine label is a 4-digit MT and 3-digitmodel, where model = a "fixed part number", not "CTO" (Example: 1829-F1U).Also, PEW, eSupport, and the HMM will list these products under the same fixedmodel number.FRU identification for CTO, CMV, and GAV productsThere are three information resources to identify which FRUs are used to supportCTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM.Using PEWvPEWis the primary source for identifying FRU part numbers and FRUdescriptions for the key commodities for CTO, CMV and GAV products at a MT- serial number level. An example of key commodities are hard disk drives,system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.vRemember, all CTO and CMV products are loaded in PEW under the 4-digit MTand 3-digit model, where model = "CTO" (Example: 1829-CTO). GAVs areloaded in PEW under the 4-digit MT and 3-digit model, where mode l = a "fixedpart number", not "CTO" (Example: 1829-F1U).vPEW can be accessed at the following Web site:http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTYSelect Warranty lookup. Input the MT and the Serial number and the list of keycommodities will be returned in the PEW record under COMPONENTINFORMATION.Important service information 41

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