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13 / 83 ページ
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Whattypesofdisputesareeligible?NSresolvesdisputesinvolvingLexusproductreliabilityandwarantyperformancethatariseduringthegreaterof1fouryearsor milesfromthevehicle'sin-servicedatewhicheverisearlieror2theaplicableprovisionoftheLexusNewVehicleLimitedWaranty. oweverNSwilnotarbitrate1claimsinvolvingavehicleusedprimarilyforcomercialpurposesunlestheLemonLawsofyourstatecovervehi-clesusedforcomercialpurposesor2claimsthatanairbagfailedtodeployordeployedwhenitshouldnothaveordisputesregardingfiresand/oracidentsand/ortheft.SincethereareotheraditionalexclusionspleasecontactNSforfurtherinformationoneligibilityguidelines.YoumustfilearequestforarbitrationwithNSwithinsixmonthsoftheexpirationoftheeligi-bilityperiodprovidedtheconcernoralegeddefectwasbroughttotheatentionofLexusoroneofitsdealersduringtheeligibilityperiod.owlongisthearbitrationproces?Theentireproces-fromthetimeNSreceivesyourrequestforarbi-trationtothearbitrator'sdecision-isdesignedtotakenomorethan days.decisionmaybedelayedif*Youfailtoprovidecertaininfor-mationrequiredbyNS.*YoufailtomakeyourvehicleavailableforinspectionbyNSinatimelymanerifaninspectionisrequired.owdorequestarbitration?Toinitiatearbitrationyoumustcom-pleteanNScustomerclaimformandmailittoNS.claimformisincludedintheL LwGulocatedinyourvehicleoryoumayrequestaformbycalingNSat22-2.Whenyoucalpleasehavereadyyourvehicleidenti-ficationnumberV NthenamesofyourselingandservicingdealershipsandthecurentmileageonyourLexus. YOU S ST I
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2 .exusre omendsh vingm ...exusre omendsh vingm inten n e ndrep irsforyourvehi leperformed y n uthorizedexusde lershipolo teyourne rest uthorizedexusde lership ont texusustomer tisf tion t025 orlogontowwxus models ndmodels...
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3 .MH FMI ...MH FMI romeveryoneatLexusthankyouforpurchasingoneofourvehicles.YourLexusisdesignedtodeliveruncompromisingluxuryandperform-ance.Wearecomitedtoprovidingyouwithanownershipexperiencethatissecondtononeandwe...
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6 .M IMN ITo...M IMN ITohelpensurethatyourownershipexperienceispleasantconvenientandtrouble-freLexusprovidesyouwithavarietyofcomplimentaryser-vices.Theseservicesaredescribedonthefolowingpages.Othervalu-ableownerbenefitsare...
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7 .M IMN Ir...M IMN Irv lrot tionLexuswilreimburseforarentalcarforuptofivedaysandforovernightlodgingforuptothrenightsnottoexced2 pernightifalofthefolowingocur*Yourvehiclebecomesinopera-bleorunsafetodrivewheny...
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8 .M IMN I...M IMN ITodetermineyourlocationthedis-patchoperatorwilaskyoufortheareacodeandfirstthredigitsofthephonenumberfromwhichyouarecaling. fyouarecalingfromyourcelularphone* Obtainaphonenumberfromatelephonenea...
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9 .H NFIN I...H NFIN INulityontrolYoumayhavenoticedafewmilesontheodometerwhenyoutokdeliveryofyourLexus.Thismileageisaresultofthecomprehensiveprocesusedtoensurethequalityofyourvehicle.Thisprocesincludesextensivein...
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10 .H NFIN I...H NFIN IN itionl ys fyourequireaditionalkeyscalorvisitanauthorizedLexusdealership.Youwilnedtoprovidethedealer-shipwithyourvehicle'skeycodefoundonthekeynumberplatepro-videdwithyouroriginalsetofkeys...
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11 .othLexusandyourLexus...othLexusandyourLexusdealerarededicatedtoservingyourautomotiveneds.Yourcompletesatisfactionisourfirstpriority.Shouldyouhaveaproblemorconcernpleasetakethefolowingstepstoensurethequickestposibleresponse tep1iscusthesituat...
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12 .SIyouronrn s...SIyouronrn sst notnrso vtoyourst st onxusors t on s stnt rou tion l nt rforisput tl m ntox457tl m ns484 8 2724872mport ntoumustusC pr ortoxr s nr tsors...
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13 .Whattypesofdisputesar...Whattypesofdisputesareeligible?NSresolvesdisputesinvolvingLexusproductreliabilityandwarantyperformancethatariseduringthegreaterof1fouryearsor milesfromthevehicle'sin-servicedatewhicheverisearlieror2theaplicablepr...
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14 .naditiontocompleting...naditiontocompletingthecustomerclaimformpleaseprovidewiththefolowinginformation ehicleyearmakemodel mileageanddateofpurchasebriefdescriptionofyourcomplaintandtheactionsyouhavetakentoresolveit hatactio...
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15 .Whattypesofdecisionsa...Whattypesofdecisionsarerenderedandhowdoknowifexuswilabidebythedecisionofthearbitrators?rbitrateddecisionsarebasedonwhatthearbitratorsbelievetobefairandequitableafteraplyingtheapropriatelegalstandards.Remediesincl...
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16 .uv urs ...uv urs t stvsut tw rt y tsy t stwrr ts t ustryTsx twr ty vr strts t y ur Lxusvsuts ur t tt vryLxu...
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17 .W R TY OVRST ...W R TY OVRST I Ne w V ehicle Limited W ar antyB a s icP o w er tr ainSpecific C omponentsR e s tr aint S y s t emsC o r o s ion P er for ationD e f ectPe r formanceP e r formanceLo n g- T erm D efectEmis ion Contr ol...
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18 .WhostheWarantorThewa...WhostheWarantorThewarantorfortheselimitedwar-rantiesisLexusadivisionofToyotaMotorSalesU.S.. nc.1 1SouthWesternvenueTorancealifornia -21aaliforniacorpora-tion.WhichVehiclesreoveredThesewarantiesaplyto2 mo...
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19 .imitationsTheperformanc...imitationsTheperformanceofnecesaryrepairsandadjustmentsistheexclu-siveremedyunderthesewarantiesoranyimpliedwaranties.Lexusdoesnotauthorizeanypersontocreateforitanyotherobligationorliabilityinconectionwiththisvehicle.nyimp...
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20 .asicWarantyThiswaranty...asicWarantyThiswarantycoversrepairsandadjustmentsnededtocorectdefectsinmaterialsorworkmanshipofanypartsupliedbyLexussubjecttotheexceptionsindicatedunder"What sNotovered"onpages1-2 .overageisformonthsor mileswhi...
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21 .orosion erforationWaran...orosion erforationWarantyThiswarantycoversrepairorreplacementofanyoriginalbodypanelthatdevelopsperforationfromcorosionrust-throughsubjecttotheexceptionsindicatedunder"What sNotovered"onpages1-2 .overageisfor2monthsreg...
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22 .Thiswarantyalsodoesno...ThiswarantyalsodoesnotcoverthefolowingTiresTiresarecoveredbyaseparatewar-rantyprovidedbythetiremanufac-turer.Sepage.ormalWearandTearNoisevibrationcosmeticconditionsandotherdeteriorationcausedbynormalwearandtear.aint...
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23 .fadisputearisesregar...fadisputearisesregardingyourwarantycoveragepleasefolowthestepsdescribedonpages-1 .PleasenotethatyoumustusetheNationalenterforisputeSetlementbeforesekingremediesthroughacourtactionpursuanttotheMagnuson-MosWarantyct....
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24 .misionefectWarantyLex...misionefectWarantyLexuswarantsthatyourvehicle*Wasdesignedbuiltandequipedtoconformatthetimeofsalewithaplicablefederalemisionsstandards.* sfrefromdefectsinmaterialsandworkmanshipthatmaycausethevehicletofailtometthesestan...
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25 .Thesewarantyobligations...Thesewarantyobligationsdonotaplytofailuresornoncompliancecausedby*Theuseofreplacementpartsnotcertifiedinacordancewithaftermarketpartscertificationregulations.*Theuseofreplacementpartsnotequivalentinqualityordesigntooriginal...
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26 .vaporativeontrol yste...vaporativeontrol ystem*harcoalcanister*iaphragmvalve* uelfilercap* ueltank*Vaporliquidseparatorxhaustas ecirculation ystem* Rgastemperaturesensor* Rvalve*sociatedpartsgnition ystem*istributorandinternalparts* gnitionco...
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27 .Youareresponsibleforp...Youareresponsibleforperformanceoftherequiredmaintenanceindicatedinthew r's uandthisguide.Lexuswilnotdenyawarantyclaimsolelybecauseyoudonothaverecordstoshowthatyoumaintainedyourvehicle. oweveranyfailureornoncomplian...
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28 .fyourvehiclefailsan...fyourvehiclefailsanP-aprovedemisionstestyoumaymakeaclaimunderthemisionPerformanceWaranty.TodosotakeyourvehicletoanauthorizedLexusdealershipandpresentacopyoftheemisionstestreport.lsotakeyourmaintenancerecordsinca...
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29 .Wethedealershipwant...WethedealershipwantyoutoknowthatatthetimeyournewLexusvehi-cleisbeingdelivered1OnthebasisofwritennotificationfurnishedbyLexuswehaveknowl-edgethatthevehicleiscoveredbyanPertificateofonformity.2Wehavevisualyins...
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30 .ThealiforniairResour...ThealiforniairResourcesoardRandLexusarepleasedtoexplaintheemisioncontrolsystemwarantyforyour2 vehicle. nalifornianewmotorvehiclesmustbedesignedbuiltandequipedtometthestate'sstringentanti-smogstandards.Rregula...
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31 .Youareresponsibleforp...Youareresponsibleforperformanceoftherequiredmaintenanceindicatedinthew r's uandthisguide.LexusrecomendsthatyouretainalreceiptscoveringmaintenanceonyourvehiclebutLexuscanotdenywarantycoveragesolelyforthelackofreceipts...
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32 .Thepartslistedhereare...Thepartslistedherearecoveredforsevenyearsor milesfromthevehicle'sin-servicedatewhicheverocursfirst.ir/ueletering ystem*nginecontrolcomputerenginecontrolmodule* uelpumpon S2 S S S *Throtlebodyirnduc...
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33 .Youareresponsibleforp...Youareresponsibleforperformanceoftherequiredmaintenanceindicatedinthew r's uandthisguide.Lexuswilnotdenyawarantyclaimsolelybecauseyoudonothaverecordstoshowthatyoumaintainedyourvehicle. oweveranyfailureornoncomplianc...
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34 .fyourvehiclefailsas...fyourvehiclefailsasmog-checktestyoumaymakeaclaimunderthemisionPerformanceWaranty.Todosotakeyourvehicletoanautho-rizedLexusdealershipandpresentacopyofthesmog-checktestreport.lsotakeyourmaintenancerecordsincaseth...
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35 .fyouhavequestionsor...fyouhavequestionsorconcernsaboutyourvehicle'saliforniaemis-sionwarantycoveragepleasefolowthestepsdescribedonpages-1 .YoumayalsorequestinformationfromorreportcomplaintstoaliforniairResourcesoardMobileSourceontrolivi...
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36 .Thetiresthatcomeasor...Thetiresthatcomeasoriginalequip-mentonyourvehiclearewarantedbytheirmanufacturerandnotLexus.Pleaserefertothetirewarantystate-mentincludedwiththeownerinfor-mationinyourvehicle.Toobtainwarantyserviceforatiretakethetiret...
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37 .Youareresponsiblefore...YouareresponsibleforensuringthatyourLexusisoperatedandmain-tainedacordingtotheinstructionsinthew r's uandthe"Maintenance nformation"sectionofthisguide.Youshouldkepdetailedrecordsofvehiclemaintenancesinceundersomecirc...
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38 .Warantycoverageisnotd...Warantycoverageisnotdependentupontheuseofanyparticularbrandofreplacementparts. oweverLexusrecomendsusingonly enuineLexusPartswhenyounedtoreplaceapartonyourvehicle.LikealLexusproducts enuineLexusPartsarebuilttothehighe...
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39 .ntheUnited tatesU ...ntheUnited tatesU TeritoriesandanadaToobtainwarantyserviceintheUnitedStatesU.S.teritoriesoranadatakeyourvehicletoanauthorizedLexusdealership. fyourvehiclecanotbedrivencontactyournearestLexusdealershipfortowingasist...
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40 .warantedpartsattheman...warantedpartsatthemanufacturer'ssugestedretailpriceandwarantedlaboratageographicalyapropriatehourlyratemultipliedbyLexus'rec-omendedtimealowancefortherepair. fyourvehiclerequiresemergencyrepairLexusasumesnoliabilityforsubsequ...
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41 .E IEF ELE...E IEF ELE IEEIc Regular maintenance is esential to obtaining the highest level of per-formance, safety and reliability fromyour Lexus. It can also enhance yourvehicle’s resale value. This section of t...
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42 .IEE LE ...IEE LE EGEIc Maintaining your vehicle acording tothe recomendations in this bokletis required to ensure that your war-ranty coverage remains intact. Youshould kep detailed records of vehi-cle main...
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43 .LE ELE I EIE...LE ELE I EIEIc To ensure that your vehicle receivesfirst-quality service and factory-authorized parts, Lexus recomendshaving maintenance performed by an authorized Lexus dealership. Tolocate your nearest authorize...
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44 .G EEL IEE ...G EEL IEE EGL EIc In adition to scheduled maintenance,your Lexus requires ongoing generalmaintenance such as fluid checks andvisual inspections. The recomendedguidelines for inspections are listedbelow. P...
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45 .G EEL IEE ...G EEL IEE EGL EIc wol detergent mixed in water,rubing in a circular motion.Wipe of any exces detergentand let leather dry in an open-airlocation. tExtr r*Working from top to botom,aply ...
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46 .ELE IEE L...ELE IEE LG cMaacL Dtr urM t trvM tsvsMLexus recomends obtaining sched-uled maintenance for your vehicleevery six months or 5,00 miles,whichever ocurs first. For example: ...
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47 .ELE IEE L...ELE IEE LG cMaacL tryLxusrs zt sYour vehicle includes a variety of elec-tronic features that can be personal-ized to your preferences. For example,dors can be programed to remainl...
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48 .HL INNN LO...HL INNN LO6 onthsor5 iles1ReplaceengineoilandoilfilterresetreminderlightRotatetiresVisualyinspectbrakepadsandrotorsRoadtestvehicleditional aintenanceRequiredfYourivePrimarilyUndertheolowingonditionsri...
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49 .HL INNN LO...HL INNN LOML7 1 onthsor15 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresleanairconditionerfilterS S SVisualyinspectbrakepadsandrotorsRoadtestvehicle...
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50 .HL INNN LO...HL INNN LO2 onthsor2 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurethicknesoffrontbrakepadsandrotors S30 SReplaceairconditionerfilterLSSVisualyinspectbrakepadsandrotorsRoa...
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51 .HL INNN LO...HL INNN LOML9 36 onthsor3 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurebrakepadthicknesandrotorrunoutMeasurethicknesofbrakerotors S30 SReplace...
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52 .HL INNN LO...HL INNN LO 2 onthsor35 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresVisualyinspectbrakepadsandrotorsRoadtestvehicleditional aintenanceRequiredfYourivePrimarilyUndertheolowingonditionsr...
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53 .HL INNN LO...HL INNN LOML 5 onthsor 5 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresleanairconditionerfilterS S SVisualyinspectbrakepadsandrotorsRoadtestvehicle...
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54 .HL INNN LO...HL INNN LO6 onthsor5 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurethicknesoffrontbrakepadsandrotors S30 SReplaceairconditionerfilterLSSVisualyinspectbrakepadsandrotorsRoa...
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55 .HL INNN LO...HL INNN LOML 2 onthsor6 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurebrakepadthicknesandrotorrunoutMeasurethicknesofbrakerotors S30 SReplace...
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56 .HL INNN LO...HL INNN LO onthsor65 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresVisualyinspectbrakepadsandrotorsRoadtestvehicleditional aintenanceRequiredfYourivePrimarilyUndertheolowingonditionsr...
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57 .HL INNN LO...HL INNN LOML onthsor5 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresleanairconditionerfilterS S SVisualyinspectbrakepadsandrotorsRoadtestvehicle ...
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58 .HL INNN LO...HL INNN LO6 onthsor ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurethicknesoffrontbrakepadsandrotors S30 SReplaceairconditionerfilterLSSVisualyinspectbrakepadsandrotorsRoa...
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59 .HL INNN LO...HL INNN LOML7 1 onthsor ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurebrakepadthicknesandrotorrunoutMeasurethicknesofbrakerotors S30 SReplac...
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60 .HL INNN LO...HL INNN LO1 onthsor5 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresVisualyinspectbrakepadsandrotorsRoadtestvehicleditional aintenanceRequiredfYourivePrimarilyUndertheolowingonditionsr...
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61 .HL INNN LO...HL INNN LOML9 126 onthsor15 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresleanairconditionerfilterS S SVisualyinspectbrakepadsandrotorsRoadtestvehic...
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62 .HL INNN LO...HL INNN LO132 onthsor1 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurethicknesoffrontbrakepadsandrotors S30 SReplaceairconditionerfilterLSSVisualyinspectbrakepadsandrotorsRo...
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63 .HL INNN LO...HL INNN LOML 1 onthsor12 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurebrakepadthicknesandrotorrunoutMeasurethicknesofbrakerotors S30 SReplac...
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64 .HL INNN LO...HL INNN LO15 onthsor125 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresVisualyinspectbrakepadsandrotorsRoadtestvehicleditional aintenanceRequiredfYourivePrimarilyUndertheolowingonditions...
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65 .HL INNN LO...HL INNN LOML 162 onthsor135 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresleanairconditionerfilterS S SVisualyinspectbrakepadsandrotorsRoadtestvehic...
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66 .HL INNN LO...HL INNN LO16 onthsor1 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurethicknesoffrontbrakepadsandrotors S30 SReplaceairconditionerfilterLSSVisualyinspectbrakepadsandrotorsR...
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67 .HL INNN LO...HL INNN LOML 1 onthsor15 ilesReplaceengineoilandoilfilterresetreminderlightRotatetiresMeasurebrakepadthicknesandrotorrunoutMeasurethicknesofbrakerotors S30 SRepla...
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68 .LNIONO INNN...LNIONO INNN I ML Thefolowingdescriptionsareprovidedtogiveyouabeterunderstandingofthemaintenanceservicesthatshouldbeperformedonyourvehicle.Thescheduledmaintenancelogindicates...
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69 .LNIONO INNN...LNIONO INNN I ML7 rakePadsRotorsandParkingrake iningsrumsheckbrakepadsandrotorsforexcesivewearcheckbrakerotorsforrunout.heckbrakecalipersforfluidleakage.hecktheparkin...
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70 .LNIONO INNN...LNIONO INNN I ML8 ngineValvelearanceS 3S nspectforexcesivelifternoiseandenginevibrationandadjustifnecessary.lothermodelsareequipedwithhydraulicvalvelashadjusters...
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71 .LNIONO INNN...LNIONO INNN I ML9 Stering inkageandotsWiththevehiclestopedcheckforexcesivefreplayinthesteringwhel. nspectthelinkageforbendinganddamageandthedustbotsfordeteriorationcracks...
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72 .HIL INIIION...HIL INIIIONML7 Modelodystyle nservicedateMileageatdeliverySelingdealershipSelingdealershipphonenumber eynumberVehicle dentificationNumber
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79 .f y o u r n a m e ...f y o u r n a m e o r a d r e sh a s c h a n g e d o r i f y o u p u r c h a s e d y o u r L e x u s a s a u s e d v e h i c l e p l e a s e c o m p l e t e a n d m a i l o n e o f t h e a t a c h e d c a r d ...
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80 .80 ページ目のマニュアル
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81 .This information is obt a...This information is obt ained solely for the use of L e xus. L e xus oc asional y sends specialpr omotional of er s to r egister ed o wner s. Check her e if y ou pr efer not to r eceiv e these of er s.Check her e ifad r es belo wis for company: oFir st n...
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82 .82 ページ目のマニュアル
