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00505-12WSG-HSH PRINTED 9/11THE PURSUIT OF PERFECTION.2012HS 250hWARRANTY AND SERVICES GUIDEOwner Amenities |Warranty Information |Maintenance Requirements2012 HS250h_cover_a_WarrantySvcsGuide-tallFINAL 9/9/11 12:10 PM Page cv1
Your HS 250h is a gas/electric hybridvehicle that has both high-voltage DCand AC systems as well as a 12-voltsystem. Both DC and AC high volt-age are very dangerous and cancause personal injury, severe burns,electric shock and even fatal injuryunless appropriate precautions aretaken.To avoid personal injury, please followall caution labels attached to high-voltage parts. Do not touch orattempt to remove or replace anyhigh-voltage (orange-colored) wiringand connectors. Do not touch theservice plug under the ...
FromeveryoneatLexus,thankyouforpurchasingoneofourvehicles.YourLexusisdesignedtodeliveruncompromisingluxuryandperform-ance. Wearecommittedtoprovidingyouwithanownershipexperiencethatissecondtonone,andwelookforwardtoservingyouintheyearsahead.WelcometotheLexusfamily!Taking Delivery of YourNew LexusAsyoutakedeliveryofyournewvehicle,therearesomeimportantservicesyoushouldknowabout.Theseinclude:LexusPersonalizedSettings: Yourvehicleincludesavarietyofelectronicfeaturesthatcanbepersonalizedtoyourpreferences.Forexampl...
TABLE OF CONTENTSOWNER AMENITIESComplimentary ServicesFirstScheduledMaintenanceService ............................................4SecondScheduledMaintenanceService ........................................4LoanerVehicle ...................................................................5TravelProtection .................................................................5RoadsideAssistance .............................................................6Other Benefits and AssistanceQualityControl ..................
CaliforniaEmissionControlWarranty ..........................................28TireLimitedWarranty ..........................................................34Your ResponsibilitiesOperationandMaintenance ...................................................35ObtainingWarrantyService ....................................................37MAINTENANCE INFORMATIONIntroductionTheImportanceofScheduledMaintenance ...................................39 .MaintenanceandLexusWarrantyCoverage...................................
*Resetmaintenancereminderlight*Rotatetires*Visuallyinspectbrakepads,calipersandrotors*Checkinstallationofdriver'sfloormat*Road-testvehicleIfyoudothemajorityofyourdrivingundercertainspecialoperatingcon-ditions,additionalitemsareincludedinthisservice.Seethe"12Monthsor10,000Miles"chartonpage48.Loaner VehicleIfyourvehiclemustbekeptovernightataLexusdealershipforawarranty-coveredconditionthatrequiresmorethaneighthourstorepair,Lexuswillprovideyouwithacomplimentaryloanervehicleforuptofivedays.Travel ProtectionLexus...
COMPLIMENTARY SERVICESTohelpensurethatyourownershipexperienceispleasant,convenientandtrouble-free,Lexusprovidesyouwithavarietyofcomplimentaryser-vices.Theseservicesaredescribedonthefollowingpages.Othervalu-ableownerbenefitsaredescribedinthesectionentitled"OtherBenefitsandAssistance"beginningonpage7.First Scheduled MaintenanceService: Six Months or5,000 MilesThiscomplimentaryserviceisper-formedatsixmonthsor5,000miles,whicheveroccursfirst.Toobtainthisservice,contactyourLexusdealer-ship.Yourcomplimentaryservic...
COMPLIMENTARY SERVICESRoadside AssistanceLexusroadsideassistancecoverageisfor48monthsfromyourvehicle'sin-servicedate,regardlessofmileage.Coverageisprovided24hoursaday,365daysayear,forvehiclesoperatedintheUnitedStates,U.S.territoriesandCanada.Assistanceisadminis-teredthroughtheAmericanAutomobileAssociation.Services Provided*Roadsideservicessuchasbat-teryjump-start,tirechange,fueldelivery,vehicleextricationandtowingincaseofminoraccident.*TowingtothenearestLexusdealership(oranalternaterepairfacility,ifnecessar...
Quality ControlYoumayhavenoticedafewmilesontheodometerwhenyoutookdeliveryofyourLexus.Thismileageisaresultofthecomprehensiveprocessusedtoensurethequalityofyourvehicle.Thisprocessincludesextensiveinspec-tionsduringandafterproduction.Thefinalinspectiontakesplaceatthesell-ingdealershipandincludesaroad-testconductedbyatrainedLexustechnician.Ifyou'dliketoknowmoreaboutLexusquality-controlprocedures,askaLexusdealershipserviceconsultant.Vehicle Service HistoryWhenyouhaveyourvehicleservicedataLexusdealership,yourserv...
OTHER BENEFITS AND ASSISTANCEtraining,equipment,qualityandcus-tomersatisfaction.Theserepaircen-tersuseGenuineLexusPartsexclu-sivelyintherepairofLexusvehicles.The Smart KeyYourLexusvehiclewasmadewithtwo"SmartKeys"andanaluminumkey-numberplate.EachSmartKeyincludesanelectronicmainkeythathasanintegratedmechanicalback-upkey.Theelectronickeycontrolstheremote-entryandtheft-deterrentsys-tems,enablesthepush-buttonstartswitchandcontrolstheengineimmo-bilizer.Themechanicalkeycanberemovedfromtheelectronickeyandusedtooper...

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