ReferenceAt a glanceControlsDriving tipsMobility 7 Reporting safety defects The following only applies to vehicles owned and operated in the US.If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration NHTSA in addition to notifying BMW of North America, LLC, P.O. Box 1227, Westwood, New Jersey 07675-1227, telephone toll-free 1-800-831-1117. If NHTSA receives similar complaints, i...