シボレートレイルブレイザーの取扱説明書・マニュアル [全432ページ 2.90MB]
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8-3STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in orderto give your inquiry prompt attention. Please have thefollowing information available to give the CustomerAssistance Representative:Vehicle Identification Number (This is availablefrom the vehicle registration or title, or the plate at the top left of the instrument panel and visiblethrough the windshield.)Dealership name and locationVehicle delivery date and present mileageWhen contacting Chevrolet, please remember that your concern will likely be resolved at a dealer's facility.That is why we suggest you follow Step One first if you have a concern.STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following theprocedure outlined in Steps One and Two, you shouldfile with the GM/BBB Auto Line Program to enforceany additional rights you may have. Canadian ownersrefer to your Warranty and Owner AssistanceInformation booklet for information on the CanadianMotor Vehicle Arbitration Plan (CAMVAP).The BBB Auto Line Program is an out of court programadministered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs orthe interpretation of the New Vehicle Limited Warranty.Although you may be required to resort to this informaldispute resolution program prior to filing a court action,use of the program is free of charge and your case willgenerally be heard within 40 days. If you do not agree with the decision given in your case, you may reject itand proceed with any other venue for relief available to you.
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