GSの取扱説明書・マニュアル [全81ページ 1.21MB]
L-MMS-13GS.pdf
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Both Lexus and your Lexus dealer arededicated to serving your automotiveneeds. Your complete satisfaction isour first priority. Should you have aproblem or concern, please take thefollowing steps to ensure the quickestpossible response:Step 1Discuss the situation with a dealershipmanager, such as the service manag-er or customer satisfaction manager.If necessary, ask the dealership owneror general manager for assistance. Inmost cases, a satisfactory solution canbe reached at this step.Step 2If the dealership does not addressyour concern to your satisfaction, callthe Lexus Customer SatisfactionDepartment at (800)25-LEXUS(800/255-3987). In Canada, call(800)26-LEXUS (800/265-3987). In Mexico, call 95-1-310-328-2075.You may also write to us at:Lexus Customer SatisfactionDepartmentP.O. Box 2991Torrance, CA 90509-2991Whether calling or writing, pleaseprovide the following information:•17-digit Vehicle IdentificationNumber (VIN) found on thevehicle registration paperworkand on the certification labellocated inside the driver’s door jamb•Current vehicle mileage•Name of your selling and servic-ing Lexus dealerships•Your day and evening telephonenumbersIntroduction9IF YOU NEED ASSISTANCEWARRANTY2013 GS 350_9-38a 11/18/11 7:04 PM Page 9
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