シボレーサバーバンの取扱説明書・マニュアル [全578ページ 3.04MB]
2009_chevrolet_suburban_owners.pdf
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STEP THREE Canadian Owners: In the eventthat you do not feel your concerns have been addressedafter following the procedure outlined in Steps 1 and 2,General Motors of Canada Limited wants you to be awareof its participation in a no-charge Mediation/ArbitrationProgram. General Motors of Canada Limited hascommitted to binding arbitration of owner disputesinvolving factory-related vehicle service claims. Theprogram provides for the review of the facts involved byan impartial third party arbiter, and may include aninformal hearing before the arbiter. The program isdesigned so that the entire dispute settlement process,from the time you file your complaint to the final decision,should be completed in about 70 days. We believe ourimpartial program offers advantages over courts in mostjurisdictions because it is informal, quick, and free ofcharge.For further information concerning eligibility in theCanadian Motor Vehicle Arbitration Plan (CAMVAP), calltoll-free 1-800-207-0685, or call the General MotorsCustomer Communication Centre, 1-800-263-3777(English), 1-800-263-7854 (French), or write to:The Mediation/Arbitration Programc/o Customer Communication CentreGeneral Motors of Canada LimitedMail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7Your inquiry should be accompanied by the VehicleIdentification Number (VIN).7-4
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